Quality Control Inspector

Summary

Join Fictiv, a leading technology company transforming the manufacturing industry, and contribute to our innovative cloud platform. As a Quality Control Specialist, you will play a critical role in ensuring on-time and in-full delivery of parts. This remote position involves reviewing part documentation, releasing conforming parts, and providing timely feedback to manufacturing partners. You will collaborate with colleagues in the US and India to improve business processes and maintain Fictiv's high standards. The ideal candidate possesses extensive manufacturing quality control experience, strong visual acuity, and excellent communication skills. This role offers the opportunity to leverage your expertise in a dynamic and fast-paced environment.

Requirements

• A minimum of 5 years manufacturing quality control experience
• A minimum of 3 years working US business hours
• Experienced with 3D printed, CNC machined, injection molded, and sheet metal fabricated parts, including finishes
• Good visual acuity (will be required to pass regular eye examinations)
• Good English reading and writing skills, cross-culture communication skill
• Self-starter, manages time efficiently, able to complete work in a timely manner without active supervision

Responsibilities

• Remote inspection - Review part photographs, inspection reports, and other documentation uploaded by Fictiv’s US manufacturing partners
• Part release - Release all conforming parts by completing transactions in Fictiv’s ERP system, allowing Logistics to release shipping information to the manufacturing partners
• Part rejection - Provide clear and timely information to manufacturing partners about the reason(s) for rejection. Reviewing resubmitted parts
• Nonconformance reporting - Entering nonconformance information into Fictiv’s proprietary Workbench system, so that improvement actions will be driven through our corrective action reporting process
• Supporting Fictiv’s industry- Leading on-time, in-full (OTIF) performance -You will play a critical part in maintaining Fictiv’s performance by ensuring parts are released on time, even when manufacturing partners upload the parts within a short time of the shipping cutoff time, and making sure that no escaping defects reach the customer. There are no partial credits - we have to do both!
• Continual improvement Collaborate with colleagues in India and the US on improving business processes to increase efficiency and effectivity
• Other tasks assigned by the Quality Manager

Preferred Qualifications

• Excited about the potential of remote inspection vs. hands-on inspection
• Passionate about continuously improving and learning