Honest Medical Group is hiring a
Quality Program Manager

Summary

Join Honest Medical Group as the Stars & Quality Programs Manager, where you will be responsible for developing and implementing quality workplans to ensure optimal performance. You will assist with designing, developing, and implementing partner-specific quality workplans, collaborate with internal teams to ensure optimal CAHPS/HOS performance, and attend partner meetings with quality performance updates.

Requirements

• Bachelor’s degree in health administration, business, or similar field required
• 3+ years of experience with quality programs such as ACO REACH and STARS required
• Medicare Advantage experience required
• Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity
• Ability to manage complex, cross-functional, and enterprise-wide projects that align with the overall Stars workplan
• Comfortable and experienced with Excel, Word, PPT, Adobe PDFs, experience with downloading reports and documentation from portals and SFTP sites

Responsibilities

• Assist with the design, development and implementation of partner specific quality workplans to ensure optimal performance
• Assist with the development and implementation of initiatives to address care gaps, improve patient outcomes, and drive quality performance for each contract
• Collaborate with internal teams to ensure optimal Consumer Assessment of Healthcare Provider & Systems/Health Outcome Surveys (CAHPS/HOS) performance
• Attend partner meetings with quality performance updates, inform on initiatives, and provide recommendations
• Ensure the quality team meets deliverables for our partners, communicate risk/known barriers to leadership, and provide guidance to improve measure performance
• Monitors key performance indicators (KPIs) ; intervenes as needed and escalate issues where performance falls outside of expected levels

Preferred Qualifications

Data analytics experience preferred

Benefits

• Competitive base pay with bonuses
• Paid time off starting at 4 weeks for full-time employees
• 12 paid holidays per year
• Reimbursement for continuing medical education
• 401k with match
• Health, dental, and vision insurance