Rcm Client Success Lead

Summary

Join Spectrum Billing Solutions, a leader in healthcare revenue cycle management, as our new RCM Client Success Lead. This rewarding position offers a chance to work with industry experts in a growth-oriented culture. You will foster strong client relationships, serve as the primary point of contact, and collaborate with internal teams. The role involves identifying client needs, participating in presentations, and assisting with new client implementations. We offer a flexible work environment, competitive salary, growth opportunities, and comprehensive benefits.

Requirements

• 3+ years of client relationship experience
• Self-starter, comfortable in a deadline-oriented environment
• Detail-oriented and takes pride in delivering quality work
• Demonstrated skills in delivering results
• Bachelor’s Degree or equivalent experience
• Excellent oral and written communication skills
• Proficiency in Microsoft Office including Word, Excel and PowerPoint

Responsibilities

• Foster and develop strong client relationships
• Serve as a primary point of contact for client communications
• Work cohesively with internal Revenue Cycle Management (RCM) team
• Maintain understanding of RCM functions and workflows
• Serve as client partner and liaison while effectively collaborating with team members
• Identify needs of clients and opportunities for improvement
• Participate in presentations to prospective clients
• Assist with new client implementations
• Attend company-wide and team-specific meetings

Preferred Qualifications

Healthcare and RCM experience

Benefits

• Flexible work environment – Remote, Hybrid or fully in office
• Competitive Salary
• Growth opportunities – We are a growing company and want to promote within our team
• Benefits – Medical, Dental, Vision
• Flexible Paid Time Off
• 401K with Company match
• Supplemental Benefits