Spectrum Billing Solutions is hiring a
RCM Client Success Manager

Summary

Spectrum Billing Solutions is hiring a RCM Client Success Manager with at least 3 years of client relationship management or business development experience. The role involves fostering strong client relationships, serving as the primary point of contact for client communications, maintaining an understanding of RCM functions and workflows, identifying clients' needs and opportunities for improvement, participating in presentations to prospective clients, managing new client implementations, attending company-wide and team-specific meetings, and participating in marketing and business development strategy. The company offers a flexible work environment, competitive salary with bonus structure, growth opportunities, benefits including medical, dental, vision, flexible paid time off, 401K with company match, and supplemental benefits.

Requirements

3+ years of client relationship management and/or business development experience

Responsibilities

• Foster and develop strong client relationships
• Serve as primary point of contact for client communications
• Work cohesively with internal Revenue Cycle Management (RCM) team
• Maintain understanding of RCM functions and workflows
• Serve as client partner and liaison while effectively collaborating with team members
• Identify needs of clients and opportunities for improvement
• Participate in presentations to prospective clients
• Manage new client implementations
• Attend company-wide and team-specific meetings
• Participate in marketing and business development strategy

Preferred Qualifications

Healthcare and RCM experience preferred

Benefits

• Flexible work environment – Remote, Hybrid or fully in office
• Competitive Salary with Bonus Structure – Salary is based on your years of experience
• Growth opportunities – We are a growing company and want to promote within our team
• Benefits – Medical, Dental, Vision
• Flexible Paid Time Off – 3 weeks PTO time, which increases with your tenure
• 401K – with Company match
• Supplemental Benefits