Recruitment Support Specialist

Summary

Join Mindrift, a pioneering AI platform, as a Mass Recruitment Support Specialist. You will play a crucial role in ensuring a smooth recruitment process by assisting candidates, addressing their issues, and providing timely updates. This involves managing candidate communications through emails and calls, escalating critical issues, and supporting broader recruitment activities. The position is part-time, remote, and freelance, offering flexible hours and the opportunity to gain experience in the rapidly growing field of AI. You will collaborate with professionals from diverse backgrounds and work at the forefront of IT with AI projects. The role requires excellent communication and organizational skills, proficiency in English and Russian, and experience in support, recruitment, or personnel administration.

Requirements

• You have experience in support/recruitment/call center or personnel administration
• You are ready for a lot of communication by mail and calls
• Excellent multitasking skills to manage multiple candidates and recruitment tasks simultaneously
• Excellent communication skills, both written and verbal
• Strong organizational skills and attention to detail
• Proficiency in English: advanced (C1) or above
• Proficiency in Russian: advanced (C1) or above
• You are ready to install Microsoft Intune, a cloud-based Mobile Device Management (MDM) service that allows us to set up a secure environment on your device (Windows 10/11 Pro/MacOS) to give you access to our business applications

Responsibilities

• Respond to candidate inquiries and issues via different sources, ensuring prompt and professional communication
• Proactively call candidates to provide updates or address pipeline-related concerns
• Escalate critical issues or feedback to the mass recruitment department for resolution
• Support recruitment activities as needed, including sourcing and initial candidate engagement

Benefits

• Take part in a part-time, remote, freelance project with flexible hours, designed in collaboration with your manager to fit your schedule
• Gain experience in the rapidly growing field of Artificial Intelligence and contribute to AI development
• Share and learn international recruitment practices from around the globe
• Collaborate with professionals, from medical doctors and engineers to copywriters and lawyers
• Work at the forefront of IT with AI projects