Regional Sales Manager

Summary

Join the Service Experts team as a Regional Sales Manager and collaborate with various teams to enhance sales efforts, ensuring alignment with the company's business model. Develop and implement regional sales strategies, manage key performance indicators, and build growth strategies for new markets. Lead and mentor sales teams, providing coaching and conducting performance reviews. Monitor sales metrics, analyze data, and optimize lead generation processes. Drive the growth of service agreements and develop lead channels to maximize revenue. Lead by example in health and safety compliance and participate in safety programs.

Requirements

• Minimum of 10 years of sales experience, preferably with leadership responsibilities
• Strong people management, leadership, and professional skills
• Proven ability to train and coach high-performing sales teams
• Exceptional written, verbal, interpersonal, and organizational skills
• Proficiency in Microsoft Word, Excel, PowerPoint, and other relevant office software
• Multi-location sales force management experience with a consultative and collaborative selling approach
• Availability for travel within the region as required

Responsibilities

• Develop and implement regional sales strategies to meet or exceed revenue and margin targets
• Collaborate with regional marketing teams and corporate leadership to execute promotions, pricing strategies, and lead-generation programs
• Conduct and manage key performance indicator (KPI) tracking for sales goals
• Build growth strategies for entering new markets or channels
• Train, hire, and assist in compensation planning for RSCs, Area Sales Managers, and Sales and Service Coordinators
• Create and lead engaging sales contests and initiatives to motivate teams
• Conduct regular ride-alongs to review sales techniques, pricing strategies, and best practices
• Provide ongoing coaching and mentorship, setting clear performance expectations and conducting frequent reviews
• Monitor daily, weekly, and monthly sales metrics, providing accurate forecasts and detailed performance reports
• Analyze sales data to identify trends, opportunities, and areas for improvement
• Work with dispatch and SSC teams to optimize the efficiency of lead generation and customer debriefing processes
• Promote and drive the growth of Service Agreements and Advantage Program sales to achieve established targets
• Develop self-generated and technician-generated lead channels to maximize revenue opportunities
• Ensure adherence to established pricing strategies and profitability goals
• Lead by example in health and safety compliance, participating in and supporting safety programs and initiatives
• Review accident trends, address safety concerns, and correct unsafe conditions in collaboration with the sales team
• Conduct or facilitate safety training, observations, and incident investigations as required by company programs

Preferred Qualifications

• In-home selling experience is a plus
• Ability to analyze pricing and competitive positioning to drive margin dollars