Remote Account Executive, Professional Services

Summary

Join our thriving team at Paralucent as a dynamic and results-driven Account Executive to manage client relationships, oversee project delivery, and drive revenue growth through sales.

Requirements

• 7+ years of experience as an Account Executive, Client Success Manager, or similar role in the technology professional services industry
• Knowledge of common data technologies/methodologies and awareness of the overall IT landscape
• Good negotiation skills
• Outstanding knowledge of MS Office and a good knowledge of Salesforce CRM software
• Sense of ownership and pride in your performance and its impact on Company’s success
• Methodical in nature with attention to detail
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Responsibilities

• Engage in 80% sales activities and 20% account management to maximize revenue generation
• Collaborate with clients to understand their challenges and collaborate on tailored solutions
• Develop comprehensive Statements of Work (SOW) to outline project scope and deliverables
• Nurture and manage client relationships, ensuring their ongoing satisfaction
• Actively participate in achieving sales goals and quotas
• Manage the complete sales cycle, providing delivery assistance when necessary
• Foster strong and enduring client relationships
• Identify opportunities for up-selling and cross-selling to drive business growth
• Deliver professional after-sales support to ensure client satisfaction
• Efficiently deliver project and staffing engagements, meeting client expectations
• Provide exceptional customer support throughout the engagement lifecycle
• Prepare and present reports on Key Performance Indicators (KPIs)
• Create and deliver persuasive proposals, presentations, RFP responses, and SOWs
• Undertake additional business development tasks as directed

Benefits

• Work remote (from home) 50% of the time (remaining 50% is client/office meetings)
• Flexible work environment (work-life balance)
• Company that gives back through various social causes
• Centrally located office location (10 minutes from Union Station)
• Travel within the GTA (occasional travel within Canada/US)