Remote Account Manager, Client Success Team

Summary

Join our Client Success Team as an Account Manager and partner with clients to dream big, develop, and implement strategies that will help them successfully leverage our platform to engage their audience and maximize the impact of their mission.

Requirements

• Sales, Client Success, or Account Manager background (1-2 years of experience)
• Experience with small-tier clients
• College degree
• Demonstrates drive for humility, innovation, and excellence
• Motivation for sales and commitment to team mission
• Strong oral and written communication skills
• Proficient at prospecting and online profiling
• Passionate about influencing, negotiation, and closing
• Knowledgeable and enthusiastic about technology industry
• Exhibit technical savviness. Experience with SaaS platform, apps, analytics, data, or databases preferred
• Customer Relationship Management (CRM) experience (Salesforce preferred)

Responsibilities

• Build relationships with targeted clients via phone and email communication
• Inform clients of exciting new products and features and value of Subsplash platform
• Develop innovative solutions catered to client needs
• Help clients succeed in their utilization and implementation of Subsplash products
• Stay educated and be able to educate clients on industry information

Benefits

• Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary)
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Short and long term disability and life insurance all free of charge
• Competitive Compensation
• 401k Matching
• Professional Development
• Top of the Line Equipment
• Referral Program
• Parental Leave
• Family-Friendly Culture