Remote Analytics Consultant

Summary

Join a fast-growing global company with a dynamic culture where employees are proud to work, and have opportunities for career development and growth. As an Analytics Consultant, you will leverage analytics tools to derive business insights, collaborate with clients and internal teams, and design and deliver innovative call center analytics solutions.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, BSE (Mechanical, Electrical, Industrial), Information Systems, Mathematics, Economics, or related degrees or equivalent work experience
• 4+ years relevant work experience in data & analytics focused role
• Strong interpersonal, verbal, and written communication skills to deliver your message to varied audiences (e.g., client stakeholders, delivery teams, etc.)
• Completion of 1+ AWS certification or related cloud experience, a plus
• Strong analytical and logical problem-solving approach
• Adaptable individual who can create structure in ambiguous or rapidly changing environments
• Highly self-motivated and able to work independently as well as in a team environment

Responsibilities

• Leverage analytics tools to derive business insights
• Collaborate with clients and internal teams to analyze, design, & deliver innovative call center analytics solutions for a wide variety of industries
• Work closely with both IT and business clients, to best align business needs with technical capability/ feasibility
• Work with client and consultant teams to design and build systems using our AI/Machine Learning technology stack
• Conduct and participate in client white-boarding sessions, workshops, design sessions, and project meetings as needed, playing a key role in client relations
• Document best practices to increase our knowledge base

Benefits

• Virtual Work opportunity
• Opportunity to work and help shape a fast-growing company
• Medical, Dental, and Vision Insurance
• Stock Option Plan
• Open Time Off
• Paid parental leave for birth, adoption, and fostering
• 11 paid Company holidays
• 401k Savings Plan – with employer match
• Basic Life Insurance provided at no cost to you
• Accidental Death & Dismemberment Insurance coverage
• Long Term Disability Insurance
• Short Term Disability Insurance
• Employee Assistance Program providing insureds and their dependents with confidential, experienced assistance in dealing with day-to-day life issues or crisis support for personal and professional goals and challenges