Remote Assistant

Summary

Join Valatam's remote team as a Bilingual Remote Assistant! Work from home in select Latin American countries, providing administrative, customer service, and operational support to US-based clients. You'll need fluent English and Spanish (C1/C2), at least one year of administrative experience, and a suitable home workspace. We offer competitive entry-level pay with increments, client bonuses, paid time off, medical insurance stipends, and various other perks. The ideal candidate is action-oriented, dependable, and possesses a positive attitude. During the first four months, candidates must be available to work from the specified countries without travel commitments.

Requirements

• Possess C1/C2 English and Spanish writing and speaking skills
• Have at least 1 year of experience in administrative roles, preferably remote
• Be a graduate (or soon to graduate) with a college degree
• Have a quiet home office with a desk and office chair
• Have stable internet with at least 10 MBPS download & 2 MBPS upload speed
• Have a laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone
• Have access to a backup place of work in case of power cuts or internet failure, and a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)

Responsibilities

• Perform administrative tasks such as document creation, online filing, data entry, and maintenance
• Handle customer service tasks including answering emails, support tickets, and phone calls
• Complete operations tasks, varying based on the client's industry
• Perform assistant tasks such as scheduling, calendar management, emailing, online research, and note-taking

Preferred Qualifications

Reside in Venezuela, Colombia, Argentina, Ecuador, Peru, or Nicaragua

Benefits

• Entry-level payment rate: $4/hr (approx $640-740/month)
• Ongoing pay increments at each work anniversary
• Discretionary client bonuses (over 80% of our clients award significant end-of-year bonuses to their team members)
• 7 US federal holidays as paid time off
• 4 days paid time off (over 65% of our clients provide even more PTO days)
• Monthly stipend for medical insurance (after an induction period)
• Birthday/Anniversary bonuses
• Gym/Wellness allowance
• Unlimited online fitness classes with our online personal training partner
• Invites to our annual Christmas parties and other in-person or online gatherings