Associate Director, Digital Delivery

Summary

Join a dynamic team at Avalere Health as an Associate Director, Digital Delivery. This role will lead the delivery for a defined portfolio of clients within one or more divisions of Avalere Health, overseeing technology delivery and guiding cross-functional teams to deliver world-class work.

Responsibilities

• Lead the delivery for a defined portfolio of clients within one or more divisions of Avalere Health
• Accountable for implementation, activation, and operation of Marketing Technology platforms, projects, and applications in partnership with other functional areas of the business
• Forecasting and maintaining a right-sized DET team across your divisions to hit profitability and work/life balance targets
• Serving as a champion for the DET team driving DET’s continuous improvements by bringing innovative ideas, coaching, and skills development
• Actively seek and participate in new business opportunities and organic growth of existing client engagements
• Establish and cultivate client IT relationships across all levels including technology, marketing, customer experience, and promo
• Grow and evolve Avalere Health offerings in partnership with Division leads through process, innovation, and tools
• Mentoring the digital team to evolve skillsets and chart career growth
• Form a strong relationship with all digital team members and know their capabilities
• Ensure that the team and resources are set up for success
• Line management of the DET Digital Producer team
• Be able to present clear digital technology communications to internal or external stakeholders where required
• Showcase the DET portfolio and case studies where required
• Project manage a digital delivery through the DET teams with the UK & US Digital Producers
• Provide budget estimates and delivery reporting to the VP, Digital Experience Technology
• Review work before release and maintain quality assurance
• Provide input to digital solution design, supporting the Director, Digital Delivery
• Strive to provide continuous improvement across the team and group through innovation and technology
• Be the key point of contact for UK digital delivery internal inquiries and status updates of their aligned Line Of Business
• Be a key advocate for digital delivery across the group
• Investigate digital requirements and scope thoroughly
• Be hands-on in delivery projects ensuring design, development and scope are fully formed and documented
• UK key stakeholder liaison extending the reach of the DET team