Remote Associate Program Compliance Manager

Summary

Join our compliance team and help ensure partners obey advertisers' rules while working with best-in-class technology.

Requirements

• 1+ years of customer service and support, ideally in a software application product environment
• 1+ years of compliance/fraud investigations especially in the performance marketing space is a plus
• Extremely detail-oriented
• Ability to multitask while under pressure
• Team player, yet able to function and motivate independently

Responsibilities

• Task management, ensuring that all open issues are kept properly documented, updated, and moved expeditiously to resolution
• Monitor, action, and report on enforcement activities of advertiser client insertion order terms
• Collaborate with internal departments, keeping the best interest of client and impact.com in mind
• Act as compliance, client-facing point of contact for advertiser client and relevant agencies
• Operate as a subject matter expert internally and externally
• Work alongside Program Compliance Managers, assisting with accounts and projects
• Identify, document, and track product issues and perform User Acceptance Testing (UAT) to validate performance

Benefits

• Medical, Dental, and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
• Parental Leave
• Technology Stipend
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)