Remote Banking Operations Analyst

About Zepz

Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we have been disrupting an industry previously dominated by offline legacy players with our relentless focus on reducing the cost of remittances and increasing safety and convenience for our users.

Every day, our people work to unlock the prosperity of cross-border communities through finance and technology - driven by our vision of a world that celebrates migrants’ impact on prosperity, at home and abroad.

In 2023, our brands helped cross-border communities send over $15bn from 50 countries to recipients in 130 countries. We operate over 2800 money transfer corridors worldwide and employ over 1,000 people globally. Zepz is a remote-first employer, with team members located across six continents

Come join us!

Zepz.io

Our Commitments:

1. We act like owners- We are relentlessly delivering for our users and spending money thoughtfully.
2. We embrace embarrassing honesty - We function best when we’re open and honest with one another — especially about our challenges and doubts.
3. We have a bias to action - We get to first outcomes quickly, iterate and learn.
4. We strive to be better - We may make mistakes, but always learn from them.
5. We are inclusive - to better reflect and serve our users.

About the role:

As part of the Treasury Banking Operations team, this role’s main focus is to enhance our support processes and ensure day-to-day operational setups with banking partners are correctly managed in a fast paced environment. Each day meets different challenges.

As a member of the Group Treasury team you will aim high, embrace challenges, and always do what’s right; acting with integrity and building trust as you contribute to the company’s growth.

Reporting to the Senior Manager, you will:

• Be responsible for the preparation of necessary documents for opening/closing of bank accounts and liquidity providers
• Coordinate internally for activation/deactivation of bank accounts, set-up, and testing
• Preparation of periodic KYC/EDD reviews for the Group’s banking partners
• Maintain and periodically update bank mandates including KYC across the Group
• Manage and keep up-to-date Group Signatory Database
• Maintain relationships with banking partners and liquidity providers
• Manage relationships with internal stakeholders such as the Legal team, Compliance, Network, and FX teams as well as Country Managers around the world
• Support implementation of Global FX and Banking infrastructure
• Contribute to any project implementation and AdHoc

What we’re looking for from you

• A degree at university or equivalent with a major in either Business, Finance, Accounting or Economics
• Experience in a similar position or banking / Fintech preferred.
• Understanding of the KYC process, bank account management, and preparation of documents preferred.
• A high level of attention to details
• Highly organised
• Excellent communication and collaboration skills

What you’ll get from us

Please note that the benefits below will apply to permanent roles.

We have five core benefits for our talent in the US, UK, Philippines, Poland, and South Africa. specifically:

• Unlimited Annual Leave: Feel free to make the most of your time off and maintain a healthy work-life balance!
• Private Medical Cover: ​​You can opt-in to a Private Medical Insurance scheme. This provides you with access to thorough medical coverage, so you can feel confident in your health and well-being.
• Retirement: We offer pension schemes to help you plan for and secure your future.
• Life Assurance: Life assurance is available to give you peace of mind and protect your loved ones in case of the unexpected.
• Parental Leave: We offer competitive parental leave schemes to ensure you are spending as much quality time with your new bundle of joy as possible.

We are also remote-first as an organisation, offering flexibility for you to work where you need to be most productive. In addition to the above, you will discover that we have a range of secondary perks (such as the cycle-to-work scheme and employee discounts) depending on your location, to help you thrive at Zepz!

Why choose Zepz?

• Our team of over 1,000  employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world but we also offer workspace in our talent cluster locations - spaces we can meet, collaborate and connect.
• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• At Zepz, embodying our commitments binds us together. We are collectively passionate about striving to achieve our vision and purpose -  to continue to provide the best service to our users.

Ready to Apply?

Applications will be reviewed on a rolling basis. If interested, please submit your resume along with a cover letter (optional), highlighting why your experience demonstrates you meet the requirements of the role. Please also indicate the countries in which you have work authorization.

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. Zepz is a place where everyone can thrive.

So however you identify and whatever background you bring with you, and if at all you might need any form of support to make the process as comfortable as possible, please let us know and give us a shot by applying. We want you to be excited to wake up to make an impact every day.