Remote Sales Strategy and Operations Analyst

Summary

Join Stripe and contribute to increasing the GDP of the internet by building business foundations, automating dashboards and reports, designing systems, tools, and processes that drive organizational efficiency, and analyzing pre-sales performance data. This role will support the Global Billing Sales Strategy and Operations Business Partner and collaborate with cross-functional stakeholders.

Requirements

• 5+ years of work experience in sales/business operations, data science, investment banking, management consulting, or business analytics
• Strong analytical skills and a structured approach to solving unique business problems
• Experience working with large data sets, especially in analyzing large imperfect data sets to solve problems and creating scalable reports and dashboards or ad-hoc analysis
• Advanced SQL and Excel/Google Sheets modeling skills
• Knowledge of sales data such as customer accounts, opportunities and revenue
• Experience in Salesforce.com as a user and report developer
• Communicate clearly, proactively, and concisely
• An enthusiastic “roll up your sleeves” mentality, with a bias to action and enjoys “getting things done”, and if questions are unanswered can push forward to find the answers
• Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced and frequently changing environment

Responsibilities

• Triage, prioritize and answer system, processes and data queries from the Billing Sales team, and other cross-functional teams
• Assist with the Rhythm of Business process for weekly, monthly and quarterly business reviews
• Build reports and dashboards using SQL, Google Sheets, Google Slides, Tableau, Salesforce and other internally developed systems for key reporting needs
• Ensure quality of data and accuracy of downstream reporting through precise attention to detail
• Design and operationalize systems, tools and processes improvements
• Work cross-functionally to investigate and conduct analysis on system and operational issues
• Documenting business requirements and user stories
• Creating user-friendly documentation and enablement materials

Preferred Qualifications

• Experience in gathering business requirements and documenting use story
• Beginner to intermediate knowledge in creative data visualization in Tableau
• Coding experience in Python, React Javascript, Plotly (charts)
• Prior experience in the Payments industry
• Bachelor's degree in Computer Science, Information Systems, or a related field