Remote Benefits Specialist

Summary

Join our team as a Benefits Specialist, supporting the day-to-day administrative operations of the Benefits department and providing exceptional customer service to employees. Assist in supporting U.S. employee benefit programs, manage Workday tasks, lead benefits new hire orientation, and ensure compliance with company policies and government regulations.

Requirements

• At least 5 years of relevant work experience, including a minimum of 3 years in employee benefits administration
• Experience in administering employee benefits programs
• Ability to manage objectives and initiatives while supporting the Benefits team
• Strong proficiency in Excel and/or GoogleSheets
• Excellent interpersonal skills with the ability to interact professionally with both internal and external stakeholders
• Demonstrate competency in using technology effectively
• Ability to work with employees at all levels of experience and seniority within the organization, maintaining discretion in handling sensitive employee benefits matters
• High School Diploma or GED required
• Experience in supporting vendor management, including managing to Service Level Agreements (SLAs), is required

Responsibilities

• Assist in supporting U.S. employee benefit programs, including medical, dental, vision, leave of absence (LOA), life and disability insurance, HSA, FSA, commuter benefits, 401(k), and COBRA
• Respond to employee inquiries related to benefits and provide support for leave of absence questions
• Assist with the coordination of the Open Enrollment process, including communication, training, vendor updates, and other tasks
• Manage Workday tasks such as processing life events, new hire benefits, and missing information
• Lead weekly benefits new hire orientation
• Process vendor invoices and conduct enrollment audits
• Provide support to ensure the consistent administration of benefit programs in compliance with company policies and government regulations
• Help monitor changes in state and federal regulations related to benefit plans and ensure compliance

Preferred Qualifications

Bachelor's degree in Business, Management, Finance, Human Resources, or a related field

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off (
• 12 weeks of 100% Paid Parental leave
• Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations