Remote Business Analyst

Summary

Join the CDC Foundation as a Business Analyst to support the development and delivery of technical projects that improve the use of public health data to inform decision making. This role will collaborate across technical and non-technical teams, gather requirements, assure correct understanding by developers, and facilitate alignment towards planning and implementation of a public health data systems project.

Requirements

• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required
• Minimum of 5 years of related experience as a business analyst, project, and/or implementation manager
• Experience writing use cases to document requirements
• Experience conducting workflow analysis and mapping
• Experience collaborating with a multi-disciplinary team to translate user and technical requirements and lead the team through smooth and continuous delivery
• Knowledge and experience with project management methodologies, principles and processes
• Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out
• Experience using data to make decisions, gathering data insights by design to improve outcomes
• Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints
• Strong understanding of technical concepts and legacy systems
• Knowledge of user experience design and user research principles and concepts
• Ability to communicate and articulate problems and resolutions to technical and non-technical teams
• Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners
• Experience working in a virtual environment with remote partners and teams
• Proficiency in Microsoft Office 365 products such as Office Suite, Teams, etc

Responsibilities

• Lead or participate in requirements gathering/JAD sessions; working closely with teams across the health department including Division Managers, IT, Program and Project Managers, Epidemiologists, Disease Intervention Specialists, and Clinical Staff (including doctors, nurse practitioners, nurses, and medical assistants)
• Document business practices and workflows, identify opportunities for improvement, support process improvement, discover issues and deliver improved value
• Lead the completion of data maturity and informatics assessments
• Define and document data requirements and use cases
• Validates with department staff that the data inventory and metadata compiled is accessible, useable, and easily understandable
• Work with user community, technical teams and vendors to meet implementation timeline
• Facilitate business/functional requirement review, approval, and sign-off sessions
• Prioritize work based on business needs and requirements
• Effectively communicating insights and plans to cross-functional team members and management
• Ensure solutions meet business needs and requirements. Monitor service level agreements

Preferred Qualifications

Experience with public health data, government data systems, electronic health record systems and health industry terminology is preferred