Remote Business Analyst

Summary

Join the CDC Foundation as a Business Analyst - EHR Application Specialist to support the development and delivery of technical projects that improve the use of public health data. This role is aligned with the Workforce Acceleration Initiative (WAI) and will collaborate across technical and non-technical teams to document new workflows, assist in user acceptance testing, participate in system configuration training, gather requirements, assure change management, and facilitate alignment towards the planning and implementation of a public health data systems project.

Requirements

• Bachelor's degree in a STEM field required, computer science, computer engineering or related field preferred. MBA or other related advanced degree preferred
• Minimum of 5 years of related experience as a business analyst, project, or implementation manager
• Experience writing process and procedure documentation for end users
• Experience with Lucidchart, Visio or any other diagramming tool required
• Experience writing Use Cases to document requirements
• Experience collaborating with a multi-disciplinary team to translate user and technical requirements, and lead the team through smooth and continuous delivery (e.g., Azure DevOps)
• Knowledge and experience with Agile project management and SDLC methodologies, principles and processes
• Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out
• Experience using data to make decisions, gathering data insights by design to improve outcomes
• Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints
• Strong understanding of technical concepts and legacy systems
• Knowledge of user experience design and user research principles and concepts
• Ability to communicate and articulate problems and resolutions to technical and non-technical teams
• Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners
• Experience working in a virtual environment with remote partners and teams
• Proficiency in Microsoft Office

Responsibilities

• Document new, EHR-based business practices and workflows primarily associated with the front end of the EHR system, identify opportunities for improvement, support process improvement, discover issues and deliver improved value
• Participate in system configuration training and implement configuration changes, incorporating change management best practices
• Work with user community, technical teams and vendors to meet implementation timeline
• Participate in requirements gathering/JAD sessions for enhancements to the system; working closely with the OSDH EHR Team, Project or Product Manager(s), developers, subject matter experts, vendors, and users
• Define and verify requirements and use cases or workflows for minor enhancements and assure these are correctly understood by developers
• Assist EHR workgroups in developing test cases at the application level
• Assist EHR workgroups in their testing responsibilities
• May perform data quality assurance
• Facilitate business/functional requirement review, approval, and sign-off sessions
• Prioritize initiatives based on business needs and requirements
• Effectively communicating insights and plans to cross-functional team members and management
• Ensure solutions meet business needs and requirements

Preferred Qualifications

• Product/Project Management Certification preferred (e.g., Lean Six Sigma, PMI, IIBA)
• Healthcare or Public Health Informatics Certification preferred (e.g., HIMSS, AHIMA, AMIA)