Remote Business Operations Manager

Summary

Join a team of 800+ professionals building the fastest growing appointments marketplace, empowering service providers to thrive and consumers to discover and book services.

Requirements

• Excellent English skills and desire to work within an international team
• Proven experience in the same role or similar
• Proficiency in analyzing sales data and performance metrics using tools like Salesforce and Tableau
• Experience in streamlining and standardizing sales processes to enhance efficiency
• Skill in generating accurate sales forecasts and producing regular reports and dashboards
• Ability to collaborate effectively with teams such as Business Operations, Finance, sales and Marketing
• Demonstrated ability to lead and mentor a team, set clear goals, and drive performance

Responsibilities

• Collaborate with sales, CS and marketing teams to develop and implement strategies to maximize revenue generation
• Analyze sales data and performance metrics to identify areas for improvement and implement actionable insights
• Optimize pricing strategies and discounting practices to maximize profitability while maintaining competitive positioning in the market
• Monitor sales pipeline health, identify bottlenecks, and implement solutions to accelerate the sales cycle
• Streamline and standardize sales processes to enhance efficiency and effectiveness
• Work closely with the Project Management team to ensure smooth implementation of process improvements and automation initiatives
• Identify opportunities to enhance sales productivity through technology adoption and system integration
• Develop and maintain accurate sales forecasts based on historical data, market trends, and business insights
• Generate regular reports and dashboards to track key performance indicators (KPIs) related to revenue, sales pipeline, and customer acquisition
• Provide insights and recommendations to senior leadership based on comprehensive data analysis
• Liaise with Business Operations, Business Analysis, and Project Management teams to ensure alignment of revenue operations with overall business objectives
• Collaborate with Finance to optimize pricing models, revenue recognition processes, and financial reporting accuracy
• Partner with Marketing to align lead generation efforts with sales goals and customer segmentation strategies
• Lead and mentor a team of Revenue Operations Specialists, providing guidance and support to drive individual and collective performance
• Set clear goals and objectives for the team, regularly review performance, and provide constructive feedback for professional development
• Foster a culture of continuous learning and innovation within the Revenue Operations team

Benefits

• Flexible working hours
• Opportunity to work remotely within your country