Remote Business Process Analyst II

Summary

Join Ardent as a Business Process Analyst Level II and contribute to solving customers' most difficult problems while enjoying a fulfilling life. We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth.

Requirements

• Bachelor's Degree
• 7-10 years of relevant experience
• Experience in Process Improvement Methodologies : Proven experience with process improvement frameworks, particularly Lean Six Sigma, Continuous Process Improvement (CPI), and business process modeling and architecture analysis
• Proficiency in Analytical Tools and Techniques : Strong skills in transaction flow analysis, risk assessment, quality assurance, and strategic planning. Familiarity with process mapping tools like Microsoft Visio, IBM Blueworks, or other workflow modeling software
• Experience with Financial and Operational Linkages : Demonstrated ability to analyze and improve processes within complex environments that involve cross-functional linkages between financial management, staffing, and operational processes
• Project Coordination and Team Collaboration : Previous experience working within or coordinating multiple project teams to drive enterprise-wide process improvement initiatives and ensure cohesive integration
• Facilitation and Requirements Gathering : Skilled in facilitating meetings to clarify objectives and collect requirements through methods such as interviews, surveys, and focus group studies
• Experience in Cost Analysis and Budgeting : Background in creating and interpreting cost analyses, budget plans, and preparing briefings for senior management to support informed decision-making
• Implementation Planning : Demonstrated experience in designing practical and realistic implementation plans for process improvements, including developing procedural and operational documentation

Responsibilities

• Lead or be a member of a team of analysts that apply process improvement, reengineering, modernization, or transformation principles, approaches, and methodologies that lead to increased efficiency or effectiveness in financial and operations management
• Experienced in assessing process performance in complex environments, involving linkages between financial, staffing, and other support processes, and operational processes and outcomes
• Proficient in disciplines, approaches, tools, and techniques relevant to process assessment, including Continuous Process Improvement, Six Sigma, process modeling, architecture analysis, transaction flow analysis, internal controls and risk analysis, quality assurance, strategic planning, and organizational change management
• Supports coordination between multiple project teams to ensure enterprise-wide integration of reengineering efforts
• Facilitates meetings to assist management in the development of clear statements of quantifiable goals, objectives, requirements, and metrics
• Directs requirement collection and refinement efforts, to include interviews, surveys, working sessions and focus group studies
• Ensures proposed process improvements align to strategic objectives, and initiatives are compliant with appropriate policies, rules and regulations
• Experienced in developing realistic and practical implementation plans
• Conducts organizational studies and evaluations; conducts work simplification and measurement studies; and prepares operations, training, and procedural manuals to assist management in implementing ways to operate more efficiently and effectively
• Familiar with developing and interpreting cost analysis, budget plans, and developing and presenting briefings to senior management
• Provides support for the design and implementation of new or enhancements to business processes

Benefits

• Highly competitive benefits
• Professional development opportunities
• Exceptional culture that embraces flexibility, innovation, collaboration, and career growth