Senior Analyst II, Product Insights

Summary

Join Included Health's Product Insights team and contribute to improving healthcare through data analysis and insightful storytelling. You will leverage your expertise to wrangle complex data, synthesize key findings, and communicate them effectively to stakeholders. This role involves collaborating with cross-functional teams to enhance product features, optimize operations, and inform critical decisions. You will drive insights and recommendations for complex projects, develop dashboards for tracking performance, and connect operational performance to health outcomes. The ideal candidate possesses extensive experience in quantitative roles, advanced data analysis skills, and a proven ability to collaborate effectively within cross-functional teams. This position offers a competitive salary and a comprehensive benefits package.

Requirements

• 8+ years of progressive work experience in highly quantitative roles. This should include significant experience leading complex analytics projects
• Lead quantitative projects end-to-end, from problem definition to insight delivery
• Proven track record of successful collaboration within cross-functional teams. Ability to influence, align, and drive consensus among stakeholders from various departments (e.g., product, engineering, operations, and finance)
• Possesses accountability, consistently delivering high-quality results in a timely manner
• Advanced proficiency in navigating, joining, and analyzing complex, disparate datasets using relational databases. Skills in SQL and at least one programming language such as Python or R are essential
• Experience developing interactive dashboards and data visualizations using industry-leading tools such as Looker, Tableau, Power BI, or similar
• Capability to remain seated in a stationary position for prolonged periods
• Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment

Responsibilities

• Drive insights and recommendations for complex projects both independently and in collaboration with cross-functional teams
• Develop a deep understanding of how our products are being used and identify opportunities to better serve our members' needs
• Prototype novel approaches to measuring or inferring product and business performance
• Develop dashboards with key visualizations for tracking product and business performance
• Connect the dots on how our operational performance drives health outcomes and savings
• Scale our impact so we can bring our services to more people in need
• Identifying opportunities to drive higher clinical engagement for individuals with the greatest healthcare needs and develop an understanding of how individuals using our platform think about engaging with our clinical services
• Measuring our impact on population level health outcomes so we can demonstrate our value to customers

Preferred Qualifications

• Master's or other advanced degree in a relevant field
• Experience providing analytical support for healthcare initiatives, especially in value-based care programs or population health

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
• 12 weeks of 100% Paid Parental leave
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies
• Work-From-Home reimbursement to support team collaboration home office work