Remote Client Service Associate
GW&K Investment Management
πRemote - United States
Please let GW&K Investment Management know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join our team as a Client Service Associate and act as a liaison between clients, portfolio managers, custodians, and the operations department. This hybrid role involves working 3 days in office and 2 days remotely.
Requirements
- Bachelor's degree, preferably in business, finance or economics
- 2 years of industry experience, preferably with prior Private Wealth end-client exposure; CFA candidates preferred
- Must be detail oriented, possess strong organizational skills and work well under pressured time constraints while meeting strict deadlines
- Must be able to work well with all levels of management, possess good interpersonal skills, work independently and prioritize while handling several tasks at once
- Ability to communicate and perform in pressured situations in an efficient and professional manner
- Must demonstrate an ability and eagerness to learn about the financial industry as well as the particular philosophies and investment strategies of the company
- Must possess a curiosity for learning and improving upon all aspects of the position including technological and organizational strategies
- Prior experience with Black Diamond, Money Guide Pro and/or Schwab Institutional products is a plus
- Must be proficient in Microsoft office applications, including Word and Excel
Responsibilities
- Respond and resolve client requests/inquires on a timely basis
- Monitor new accounts, set-up, closing accounts, and transfers
- Oversee and review account performance, cash outflows and inflows
- Monitor asset allocation, cash balance, overdrafts, and investments
- Responsible for upkeep of client's permanent file
- Research performance issues
- Cash management
- Run daily, weekly, monthly reports
- Prepare and follow up for client meetings
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