Remote Client Service Associate

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GW&K Investment Management

πŸ“Remote - United States

Job highlights

Summary

Join our team as a Client Service Associate and act as a liaison between clients, portfolio managers, custodians, and the operations department. This hybrid role involves working 3 days in office and 2 days remotely.

Requirements

  • Bachelor's degree, preferably in business, finance or economics
  • 2 years of industry experience, preferably with prior Private Wealth end-client exposure; CFA candidates preferred
  • Must be detail oriented, possess strong organizational skills and work well under pressured time constraints while meeting strict deadlines
  • Must be able to work well with all levels of management, possess good interpersonal skills, work independently and prioritize while handling several tasks at once
  • Ability to communicate and perform in pressured situations in an efficient and professional manner
  • Must demonstrate an ability and eagerness to learn about the financial industry as well as the particular philosophies and investment strategies of the company
  • Must possess a curiosity for learning and improving upon all aspects of the position including technological and organizational strategies
  • Prior experience with Black Diamond, Money Guide Pro and/or Schwab Institutional products is a plus
  • Must be proficient in Microsoft office applications, including Word and Excel

Responsibilities

  • Respond and resolve client requests/inquires on a timely basis
  • Monitor new accounts, set-up, closing accounts, and transfers
  • Oversee and review account performance, cash outflows and inflows
  • Monitor asset allocation, cash balance, overdrafts, and investments
  • Responsible for upkeep of client's permanent file
  • Research performance issues
  • Cash management
  • Run daily, weekly, monthly reports
  • Prepare and follow up for client meetings

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