Remote Clinical Account Manager

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SmithRx

πŸ“Remote - Worldwide

Job highlights

Summary

Join our team at SmithRx, a rapidly growing Health-Tech company, as a Clinical Account Manager to ensure the complete post-sale success and satisfaction of SmithRx customers via pharmacy benefit analysis and clinical consultation delivery.

Requirements

  • Bachelor’s and Advanced Degree in Pharmacy, RPh or Pharm D
  • Current and unrestricted Pharmacist license (any state)
  • 5+ years of experience working as a licensed pharmacist
  • 3+ years of working knowledge of healthcare benefits, account management, pharmacy benefits, or commercial health insurance preferred
  • 3+ years of experience working in a client-facing role with external clients (beyond patients and prescribers) required
  • Executive-level communication (including developing & delivering formal presentations) and interpersonal skills required

Responsibilities

  • Collaborates with clients and account managers to provide clinical expertise, including insights on drug spend and utilization, clinical management strategies, medication alternatives, and formulary compliance
  • Provides superior clinical consultation and clinical account management with a focus on client satisfaction, client retention, and trend management
  • Analyzes claims data to identify trends and cost savings opportunities
  • Comprehends and effectively explains formulary and clinical program's value proposition to clients
  • Supports communications of formulary changes and program updates for internal and external partners
  • Recommends clinical programs for clients to provide cost savings to clients and members
  • Stays current with market trends and provides clinical market intelligence to clients
  • Communicates drug information to clients and responds to plan-specific clinical inquiries
  • Creates and updates clinical marketing materials
  • Collaborates with and provides guidance to account management on clinical aspects of client quarterly reviews (QBRs) – quarterly spend, trends, benchmark updates for pharmacy benefits
  • Able to incorporate treatment and practice guidelines into client presentations, including up-selling opportunities
  • Analyzes data and interprets drug benefit designs. Clearly communicates analytical and reporting needs to supporting departments

Benefits

  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
  • Flexible Spending Benefits
  • 401(k) Retirement Savings Program
  • Short-term and long-term disability
  • Discretionary Paid Time Off
  • 12 Paid Holidays
  • Wellness Benefits
  • Commuter Benefits
  • Paid Parental Leave benefits
  • Employee Assistance Program (EAP)
  • Well-stocked kitchen in office locations
  • Professional development and training opportunities

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