Remote Cloud Engineer

Summary

Join Atmosera as a Cloud Engineer to provide advanced support, engineering, and troubleshooting for cloud-based managed services. As a highly skilled technical expert, you will act as an escalation point for complex technical issues, lead problem resolution efforts, and contribute to the ongoing improvement of our service offerings.

Requirements

• 5+ years of hands-on experience with Azure in a production environment
• Deep understanding of cloud infrastructure components (compute, storage, networking, database infrastructure, security)
• Experience with containerization technologies (e.g., Docker, Kubernetes)
• Knowledge of DevOps principles and practices
• Experience with cloud automation tools (e.g., Terraform, Ansible, Azure DevOps)
• Proficiency in scripting languages (e.g., PowerShell, Python)
• Proven ability to analyze and resolve complex technical issues
• Strong understanding of ITIL processes and best practices
• Experience with monitoring and logging tools
• Ability to pass a federal background check for Public Trust Fitness
• Ability to provide support in all US time zones and after hours if necessary
• Bachelor's degree in computer science, engineering, or a related field (or equivalent experience)
• Azure Architect (AZ305) Certification along with other Azure infrastructure related certifications
• 7+ years of experience in cloud engineering or a related field

Responsibilities

• Provide expert-level technical support and troubleshooting for escalated incidents related to cloud infrastructure and managed services
• Analyze complex technical problems, identify root causes, and develop effective solutions
• Proactively monitor cloud environments and identify potential issues before they impact clients
• Develop and maintain comprehensive documentation, knowledge base articles, and runbooks for internal and external use
• Contribute to the design, implementation, and maintenance of complex cloud environments for clients
• Design and build automated solutions for the deployment, monitoring, and maintenance of cloud environments

Benefits

• Health, vision, dental package including options for 100% paid employee coverage
• 401k with generous matching
• Company paid Life, AD&D, Short- and Long-Term Disability
• Performance-based compensation with bonus potential in addition to salary
• Employee Recognition and Reward Programs
• Community Service Leave