Remote Communication and Engagement Specialist

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Experian

πŸ“Remote - Costa Rica

Job highlights

Summary

Join Experian Software Solutions (ESS) as a Communications Specialist to develop and implement an internal communications strategy, lead change management initiatives, and manage end-to-end communication across multiple platforms.

Requirements

  • An undergraduate degree, preferably in marketing or communications
  • A minimum of 3 years’ of translatable experience in a position supporting various levels of leadership and key organization partners
  • Demonstrated experience operating as an effective tactical and strategic thinker with a track record for translating insights into action plans and results
  • Extensive experience in writing, editing, proofreading, and layout
  • Strong visual arts and design background with portfolio
  • Strong written and verbal communication skills in English
  • Ability to create and combine graphics elements and visual resources in support of content delivery
  • Proficiency in Microsoft 365 (Word, PowerPoint, Excel, Outlook)

Responsibilities

  • Develop and implement an internal communications strategy for ESS Technology that supports employee engagement in a hybrid work environment
  • Lead Change Management initiatives from a communications perspective, partnering with the HR team to develop effective strategies to manage change
  • Manage end to end communication for ESS Technology across multiple platforms – Events, Townhalls, Executive visits, Newsletters and other areas as needed
  • Leverage our internal tools and systems (Horizon, Teams, Sharepoint, etc.) to develop, implement, and maintain metrics and employee feedback channels to determine the impact
  • Partner with stakeholders and peers across Experian to ensure that the communications strategy aligns internal and external messaging, branding priorities and corporate communications initiatives
  • Produce high-quality written and visual content (videos, newsletters, posters, PowerPoint presentations, intranet articles, Slack, etc.)
  • Work closely with ESS CTO and Technology Leadership team to manage corporate announcements and change initiatives as well as day to day operational communications. Guide Technology leadership team with creative communications from conception through publication
  • Establish strong, collaborative relationships with the Technology leadeship team to drive culture and enhance employee engagement for ESS Technology by contributing with planning and execution of business unit-wide engagement campaigns and events

Benefits

  • Medical insurance
  • Life and dental insurance
  • Asociacion Solidarista
  • International Share Save Plan
  • Flex Work/Work from home
  • Paid time off
  • Annual Performance Bonus
  • Education Reimbursement
  • Family Bonding
  • Bereavement Leave
  • Referral Program

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