Remote Communication and Engagement Specialist

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW). Experian Consumer Information Services is redefining the way our clients do business within the customer credit lifecycle. Fueled by the best data and technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.

Job Description

Experian Software Solutions (ESS) is responsible for building an innovative and market leading global portfolio of software products, focused on Analytics, Decisioning and Fraud use cases.  ESS software unlocks the value of data for our clients.

What you’ll be doing

• Develop and implement an internal communications strategy for ESS Technology that supports employee engagement in a hybrid work environment.
• Lead Change Management initiatives from a communications perspective, partnering with the HR team to develop effective strategies to manage change.
• Manage end to end communication for ESS Technology across multiple platforms – Events, Townhalls, Executive visits, Newsletters and other areas as needed.
• Leverage our internal tools and systems (Horizon, Teams, Sharepoint, etc.) to develop, implement, and maintain metrics and employee feedback channels to determine the impact.
• Partner with stakeholders and peers across Experian to ensure that the communications strategy aligns internal and external messaging, branding priorities and corporate communications initiatives.
• Produce high-quality written and visual content (videos, newsletters, posters, PowerPoint presentations, intranet articles, Slack, etc.).
• Work closely with ESS CTO and Technology Leadership team to manage corporate announcements and change initiatives as well as day to day operational communications.  Guide Technology leadership team with creative communications from conception through publication.
• Establish strong, collaborative relationships with the Technology leadeship team to drive culture and enhance employee engagement for ESS Technology by contributing with planning and execution of business unit-wide engagement campaigns and events.

Qualifications

• An undergraduate degree, preferably in marketing or communications.

• A minimum of 3 years’ of translatable experience in a position supporting various levels of leadership and key organization partners.

• Demonstrated experience operating as an effective tactical and strategic thinker with a track record for translating insights into action plans and results.

• Extensive experience in writing, editing, proofreading, and layout

• Strong visual arts and design background with portfolio

• Strong written and verbal communication skills in English

• Ability to create and combine graphics elements and visual resources in support of content delivery

• Proficiency in Microsoft 365 (Word, PowerPoint, Excel, Outlook)

• Additional proficiencies a plus:

  • Confluence (Brikit Theme Press)
  • Internal Communication Platforms (e.g. Poppulo)
  • Photoshop

Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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