Remote Community Health Worker

Summary

Join Accompany Health as a Community Health Worker (CHW) to serve a critical role on our integrated care team, building trusting relationships with patients and empowering them to live healthy, dignified, independent lives.

Requirements

• Resident of the Detroit Metro area with an understanding of local resources and experience working with patients to access them
• Experience working with medically complex, elderly, or frail populations
• Must have a valid unrestricted driver's license and access to an insured vehicle for daily use as driving is an essential function of the role

Responsibilities

• Building trusting, longitudinal relationships with our patients through in-home, virtual, and community-based visits
• Collaborating with our clinicians by joining their medical visits and helping create a patient-centered care plan
• Conducting an initial assessment for all patients to identify their goals and needs
• Connecting patients to local resources and social services, for example helping them apply to SNAP benefits, accompanying them to a senior center, or researching community support groups
• Supporting patients with chronic disease to take charge of their health, manage their medications, and stay out of the hospital
• Helping patients navigate the healthcare system by accompanying them to doctor’s appointments, visiting them when they’re in the hospital, and helping coordinate their appointments
• Providing health coaching to help patients with behavior change like exercise, smoking cessation, or healthy eating
• Working with your team to build and keep up to date a resource directory of local and national resources (i.e., transportation, housing, financial, food, medication discounts, support groups)
• Documenting all care and patient communication in our electronic medical record
• Attend regular team huddles and case conferences

Preferred Qualifications

• Community Health Worker Certification or an Associates degree or higher in health sciences or related field
• 3+ years’ work experience in CHW  or case management role
• Experience providing home visits and/or telehealth
• Experience navigating hospitals and health insurances
• Proficiency with electronic medical records or other documentation software