Benefits Manager

Summary

Join ComplexCare Solutions as a Benefits and Leave Manager and support the day-to-day operations of the group's benefit programs, including medical, dental, vision, 401(k), STD, and LTD. You will also manage leave of absence programs such as FMLA, non-medical leave, parental leave, and military leave. Responsibilities include executing benefit guidelines, conducting analysis, developing SOPs, responding to inquiries, managing external relationships, and planning wellness programs. You will also handle FMLA leave administration, maintain communication with employees on leave, advise managers and employees on leave laws, and oversee the return-to-work process. The position requires a minimum of 5 years of experience in benefits administration and leave management, a bachelor's degree, and proficiency in Microsoft Office Suite. A competitive salary and benefits package are offered.

Requirements

• Minimum of 5 years of experience in Benefits Administration and Leave Management
• Proficient in Microsoft Office Suite
• Knowledge of financial/business analysis techniques in the development of sound metrics from a benefits perspective
• Excellent interpersonal, oral and written communication skills
• Ability to demonstrate initiative in problem-solving and a proven attention to detail
• Bachelor’s degree in Business Administration, or a combination of college and work experience directly related to Benefits Administration and Leave Management

Responsibilities

• Support the execution of benefit guidelines and policies through functional and divisional support, ensuring policies and programs meet regulatory and compliance requirements at the federal, state, and local levels (specifically, reporting requirements for health and wellness plans and FLSA compliance)
• Support various analysis (including full Cost Benefit Analysis) related to trends in support of leadership in measuring and/or tracking key HR-related metrics, relevant to Total Rewards programs
• Develop Standard Operational Procedures (SOP) under Benefits Manager Supervision
• Respond to complex inquiries regarding human resources policies, procedures, programs, and/or initiatives
• Support all health and welfare plans (Health, FSA, Disability, Life, 401k) to include a suite of ancillary benefit programs
• In conjunction with leadership, manage external relationships, including negotiating contracts with Health & Welfare providers
• Plan, implement, coordinate, and communicate open enrollment and company wellness programs; through structured communication campaigns while interfacing with Company strategy
• Reconciles vendor accounts, payments and data uploads, while interfacing with Finance and HRIS
• Maintain compliance with Complexcare Solutions policies, procedures and mission statement
• Adhere to all confidentiality and HIPAA requirements as outlined within Complexcare Solutions Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Complexcare Solutions for the purpose of achieving operational and financial success of the Employer
• Handles the FMLA leave administration process from the employees’ initial notice of the need for leave to the return to work including gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use
• Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and their managers during leave within reason
• Advises managers and employees on the interaction of leave laws with paid time off, and short-term and long-term disability benefits
• Oversees the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s)
• Facilitates other leave requests, which may include accommodation requests under the ADA
• Administers other company time-off programs as assigned in accordance with internal policy and applicable laws

Preferred Qualifications

Certified Benefits Professional (CBP)

Benefits

• Competitive Salary and Benefits Package
• Performance-based incentives
• Base Compensation Range $71,800 — $100,000 USD