Remote Creative Coordinator

Summary

Join our team as a Creative Coordinator and help strengthen GFI's brand and mission by coordinating creative design projects. In this role, you will support the Communications team's traditional and digital asset production through traffic and project management, asset organization, quality control, communication with freelancers, and assisting with tickets.

Responsibilities

• Working closely with the Communications Project Manager (CPM) and Creative Associate Director (CAD) to coordinate strategic planning discussions within the Communications (Comms) team's Creative zone (Creative)
• Providing the CPM with recommendations and implementation support for improving Creative processes and workflows
• In close collaboration with the CAD, CPM, and project leads, developing a clear understanding of the scope and expectations of all projects requiring Creative support and execution
• Leading information-gathering and reporting for weekly, monthly, quarterly, and annual reporting on Creative progress and impact toward achieving OKRs
• Working closely with the CPM and other project leads, establishing project goals, objectives, and deliverables for design, print, web ticket, and video projects requiring Creative support
• Managing the design and web resourcing schedules, communicating and solving for potential challenges, timing issues, and/or resource constraints with guidance from the CPM, CAD, and Web Publishing Specialist
• Assigning and scheduling design and web projects to production designers, photographers, videographers, and other vendors, both internal and freelance
• Gathering requirements and creating proposals for branding and printing projects, managing proofing, revisions, and distribution in close collaboration with production vendors
• Triaging new Web Tickets, keeping web project task dates and dependencies up to date as priorities shift within web publishing queues in collaboration with the Web Publishing Specialist
• Raising opportunities for editorial insight and promotion potential for web and design resources to the Communications Coordinator. Staying aware of current key messages, and flagging new assets that can support potential editorial use
• Supporting the documentation and training of processes and workflows within the Creative zone, helping with onboarding and training for new team members as needed
• Keeping assets organized and easily accessible within our Google Drive and Pics.io digital asset management (DAM) system, following standard naming conventions and documenting licensing and usage restrictions. Training new team members in the use of the DAM system
• Assigning updates for department-wide resources, including the Communications Department Guide, SOPs, trainings, templates, and other resources that build communications capacities across multiple teams and improve cross-organizational collaboration. Helping maintain Creative sections of team shared drives and conducting periodic cleanups and content reorganization
• Responding to incoming Creative-related requests, escalating to the CPM, or routing and directing stakeholders to appropriate resources and intake channels depending on complexity and urgency
• Coordinating pool of contractors and freelancers for design, video, web, and print support, processing invoices and keeping contracts up to date
• Supporting planning and providing coordination for department retreats as needed
• Supporting the annual budgeting process and tracking communications expenses to budget throughout the year
• Building strong internal relationships to ensure consistent, accurate information exchange between Communications and other departments, including international affiliates
• Supporting the CPM with zone-specific deployment of key technologies, systems, and platforms
• Providing support as needed to the Senior VP of Communications and Creative team members when outward-facing engagements and travel obligations arise
• Performing other duties as assigned