Customer Solution Specialist

Logo of Sendcloud

Sendcloud

πŸ’΅ $26k
πŸ“Remote

Job highlights

Summary

Join a rapidly growing tech company in Europe as an Allround-Customer-Support-Mitarbeiter. Assist customers with their shipments, provide information and support to help them make informed decisions. Work from home with a budget of €500.

Requirements

  • Good communication skills
  • Multitasking ability
  • Proactive thinking and commercial sense
  • Existing experience in customer support is a plus point
  • Communication skills in German and English, written and spoken

Responsibilities

  • Assist customers with their shipments
  • Provide information and support to help customers make informed decisions
  • Answer questions on various topics such as software, deliveries, and general problems

Benefits

  • Monthly salary of €2000 that grows with the company and performance
  • 28 days of vacation per year plus an extra day on/around birthday
  • Annual learning budget of €2000 to develop skills
  • Four-week paid sabbatical after three years of employment
  • Work-from-home budget of €500

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