Customer Solution Specialist

Summary

Join a dynamic and growing tech company in Germany as an Allround-Customer-Support-Mitarbeiter. Assist customers with their shipments, provide information and support to help them make informed decisions. Work in a fast-paced environment with a focus on customer satisfaction.

Requirements

• Good communication skills
• Multitasking ability
• Proactive thinking and commercial sense
• Existing experience in customer support is a plus point
• Communication skills in German and English, written and spoken

Responsibilities

• Assist customers with their shipments
• Provide information and support to help customers make informed decisions
• Answer questions on various topics such as software, deliveries, and general problems

Benefits

• Monthly salary of 2750 EUR that grows with the company and your performance
• 28 days of vacation per year plus an extra day on/around your birthday
• Annual learning budget of 2000 EUR to develop yourself further
• Four-week paid sabbatical after three years of employment
• 500 EUR work-from-home budget to set up your home office comfortably