Remote Customer Success Engineer

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Automattic

💵 $70k-$170k
📍Remote - Worldwide

Job highlights

Summary

Join WordPress VIP as a Customer Success Engineer and ensure customers' technical success in scaling, building, and deploying world-class applications on top of our powerful platform.

Requirements

  • Solid understanding of modern PHP
  • Excellent written English and effective communication with customers and colleagues

Responsibilities

  • Provide technical support and architectural consulting and advice to customer teams and leadership
  • Solve complex, often mission-critical problems with customer deployments and applications
  • Promote platform knowledge and feature adoption to our customers

Benefits

  • Salary range: $70,000-$170,000 USD
  • Fully-remote company with an open vacation policy

Remote

Customer Service

Mid-level

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