Remote Customer Success Manager
roadsurfer
π΅ $26k-$31k
πRemote - Spain
Please let roadsurfer know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join a dynamic team at roadsurfer, where you'll serve as the initial point of contact for customers, handle issues, and collaborate with other teams to maximize service quality. You'll work in a flexible environment with opportunities for personal development and remote work options.
Requirements
- Have worked in customer service or support before (not required)
- Be skilled in both Italian and English communication
- Know how to use Zendesk or a similar support system
Responsibilities
- Serve as the initial point of contact for roadsurfer prospects and customers
- Handle issues such as damage claims, breakdowns, and complaints
- Coordinate existing bookings and subscriptions
- Collaborate closely with other teams to maximize service quality
Benefits
- Flexible working hours with option for remote work
- Annual camper budget
- Personalized customer assistance training and support
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Please let roadsurfer know you found this job on JobsCollider. Thanks! π