Career Success Advisor

Summary

Join us as a Career Success Advisor and thrive in a multicultural and multilingual remote work environment. Conduct resume review calls, communicate with other teams to ensure smooth client experiences, manage client communications, and onboard new clients. Provide empathetic support and share best practices to maximize client success. Excellent English skills (C1), experience as a Career Success Advisor, familiarity with resume formats and ATS tools, and tech-savviness are required. A personal laptop and stable internet connection are also necessary. Benefits include fully remote work, a fixed schedule, an inclusive environment, USD compensation, referral bonuses, paid training, work-life balance, responsive management, and opportunities for self-development.

Requirements

• Excellent English skills (C1 for both spoken and written)
• Experience as a Career Success Advisor or similar roles
• Familiarity with resume formats and strong knowledge of ATS tools and workflows
• Tech-savvy and comfortable using tools like CRMs, email, and chat platforms
• Ability to manage multiple tasks and customer relationships simultaneously
• Proven ability to collaborate cross-functionally, especially with writing and interviewing teams
• Ability to work independently, manage time effectively, and stay organized
• Mature and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

• Conduct resume review calls with clients to deliver personalized feedback and guidance
• Communicate and coordinate with the writing and interviewing teams to ensure a smooth client experience
• Manage all client communications, including updates, confirmations, and follow-ups across email, phone, and messaging platforms
• Respond promptly to inquiries from new client leads and guide them through the onboarding process
• Deliver empathetic, solutions-focused support while sharing best practices to maximize client success

Benefits

• Opportunity to work fully remotely
• Fixed schedule: 8AM–12PM EST, Monday–Friday
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development