Remote Customer Support Technical Representative - Core

Summary

Join the 1Password team as a Technical Representative for the Core team, troubleshooting Tier 2 issues affecting customers and contributing to the Tier 1 space. This remote opportunity requires 2-3 years of related work experience and advanced understanding of technologies impacting 1Password products.

Requirements

• 2-3 years related work experience
• Advanced understanding of technologies that impact 1Password products and solutions

Responsibilities

• Troubleshoot Tier 2 issues affecting our customers
• Contribute to the Tier 1 space for all of our Extended Services
• Take on a supportive role for junior colleagues when required

Benefits

• Health insurance
• Retirement benefits
• Paid time off
• Remote work, flexible hours
• Life and disability insurance
• Bonuses and incentives
• Professional development opportunities
• Wellness programs
• Family and parental leave