Remote Device Coordinator

MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in enterprise web and mobile development, quality engineering, technical architecture, human-centered design, cloud, DevOps, data, and analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities.

As part of global technology company Tietoevry Create, MentorMate enables people to work on impactful, global projects for recognizable brands and grow their careers in a team of over 10,000 experts.

About the role

We are looking to hire a dedicated and highly organized Medical Device Coordinator to join our Clinical Trial Vendor team. In this pivotal role, you will manage and coordinate all aspects of medical device usage in clinical trials, ensuring their seamless integration into trial processes while adhering to regulatory compliance and quality standards.

Responsibilities

• Manage and coordinate all aspects of medical device usage in clinical trials
• Ensure seamless integration of medical devices into clinical trial processes, adhering to regulatory compliance and quality standards
• Oversee the portfolio of medical and provisioned devices on behalf of clinical clients
• Collaborate closely with internal teams, including the Implementation Team, Study Deployment, Commercial, and Procurement
• Maintain and manage relationships with partner vendors who source, store, configure, distribute, and manage the end-to-end (E2E) devices
• Act as the Device representative for clinical studies in all areas
• Report to the Director of Device Logistics & Supply on all device-related activities
• Ensure timely and accurate documentation and reporting of device-related processes and outcomes
• Monitor and ensure the quality and performance of devices throughout the trial period
• Handle troubleshooting and resolution of device-related issues during clinical trials

Requirements

• 4 years of experience in a medical device or clinical environment
• Expertise in Supply Chain Management and Planning
• Experience with Customs and Import procedures
• Excellent communication skills
• Exposure to Project Management
• Proficiency with ERP/WMS systems
• Knowledge of Medical Device Validation and Calibration Requirements
• Experience in Clinical Trials
• SOP Writing
• Experience of working in FTSE 500 company
• Fluent English both written and verbal

A significant advantage would be

• Vendor Relationship Management
• IMP Drug Supply Experience
• Project Management Qualification
• Lease Management Experience
• APICS Certification

MentorMate is a place of constant energy and personality. On the clock, we’re technology experts and leaders that bring passion and knowledge to every project. Off the clock, we’re an eclectic bunch of foodies, music buffs, artists, sports fanatics, karaoke pros, and outdoor enthusiasts.

Global leaders in digital consulting, design, and engineering services, MentorMate and Tietoevry Create are equal-opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.