Remote Director, Operations and Systems (Development and External Affairs)

Summary

Join Upstream USA as a Director of Development and External Affairs, reporting to the Chief Development and External Affairs Officer, to equip the Development and External Affairs function with operational systems, policies, and processes to meet ambitious goals. The ideal candidate will have 8-10+ years of experience in development operations, working with donor databases and reporting, preferably Salesforce.

Requirements

• 8-10+ years of progressively responsible experience inclusive of development operations
• Experience working with donor databases and reporting, preferably Salesforce
• Ability to balance operational systems with multiple projects and deadlines in a growth environment
• Advanced MS Excel skills and an aptitude for data and analysis
• Ability to solve problems creatively in order to meet organizational goals and objectives within capacity constraints
• Proven ability to learn and communicate new systems, processes, and concepts quickly and accurately

Responsibilities

• Oversee Development and External Affairs team's utilization of Salesforce in support of development and external affairs goals
• Accountable for team's portfolio of reporting obligations to both internal teams and external audiences
• Oversee grant deliverables program and provide vision to ensure the systems, processes, and workflows to effectively steward and report to donors across all areas of giving
• Lead comprehensive budgeting across Development and External Affairs teams; train team members in budgeting and expense management best practices and expectations
• Oversee and coordinate gift processing and gift acknowledgement
• Serves as a liaison to the Finance Department on financial reporting, reconciliation, tracking, projections, restricted fund monitoring and other issues
• Lead revenue budgeting process in partnership with fundraising teams working with Upstream's philanthropic revenue streams
• Align and operationalize central and dedicated communications staff, systems and resources in support of key audiences within Development, External Affairs and Board

Benefits

• Comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match
• Generous vacation, personal, sick and holiday time off
• Parental leave
• Professional development opportunities