Remote Director, Platform and Infrastructure

Summary

Join our team as a Director, Platform & Infrastructure, to provide strategic and tactical direction on site reliability and cloud engineering, operations, and observability. You'll lead a team of technical software development and operations/devops engineers in medium to large scale SaaS environments.

Requirements

• 10+ years experience in software development and/or SaaS organizations
• 8+ years of people management experience in a software organization, including experience leading leaders
• Thorough knowledge with cloud compute platforms (AWS, Azure, GCP)
• Thorough understanding of discipline around Infrastructure as Code and Devops
• Proven ability to utilize Agile methodologies and apply to teams with high levels of interrupt driven work

Responsibilities

• Provide leadership and direction to the reporting staff, including selection, coaching, mentoring, development, performance management, and all other people-management practices, including DE&I
• Collaborate with the executive leader to build a vision, strategy and a plan to design, implement, scale, and maintain infrastructure platforms
• Provide technical and thought leadership to the team, ensuring they apply the latest Platform engineering techniques and industry best practices to enable the most strategic business priorities
• Define and implement a production operations roadmap including cloud infrastructure, continuous integration, staging and production environments, compliance, network performance, and product and delivery requirements
• Plan, design and oversee the implementation and maintenance of industry standard site reliability processes across a development organization - work with teams to set service level objectives, and establish indicators and remediation processes
• Own and manage the AWS forecasting, spend and relationship management
• Develop, socialize, report and refine appropriate metrics to monitor and improve performance, and publish dashboards to communicate widely
• Collaborate cross functionally and with external clients around incident response and coordination

Benefits

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process