Tech Operations Specialist

Summary

Join Pearl Talent as a Tech Operations Specialist and become the systems owner, integrator, and optimization lead across all business platforms. Manage and refine the tech stack, from CRM workflows to HR tool integrations, supporting hiring, onboarding, and sales operations. Solve workflow challenges, thrive in no-code/low-code environments, and own backend systems that drive real business results. Collaborate with leadership, HR, sales, and recruiting to ensure optimal internal infrastructure. This fully remote role offers attainable retention bonuses and community-oriented opportunities, including an annual retreat. The company is a high-performance real estate investment and education firm committed to helping professionals create financial freedom.

Requirements

• 2–4+ years in Tech Ops, Systems Admin, or CRM/ATS management
• Experienced with Go High Level, Monday.com, Gusto, and LastPass
• Familiar with low-code/no-code automation tools like Zapier or Make.com
• Confident in documenting workflows and training others on system use
• Strong problem-solver with a detail-oriented, tech-first mindset
• Excited to support cross-functional teams through platform enablement

Responsibilities

• Own admin setup, optimization, and user support across all key platforms
• CRM/ATS: Go High Level, Simera, Pearl Talents, MyOutDesk, Indeed
• Recruiting Tools: LinkedIn, Gem Groups
• Collaboration & File Management: Microsoft 365, Dropbox, LastPass
• Operations & Payroll: Gusto, DocuSign, Monday.com
• Build, manage, and optimize CRM workflows, automation rules, and reporting dashboards
• Troubleshoot user issues and execute system updates or configuration changes
• Support Recruiting with applicant tracking logic and hiring funnel setup
• Use Zapier and native integrations to automate tasks and connect data across platforms
• Document platform usage SOPs and train internal users on new features or tools
• Manage permissioning, user setup, and tech hygiene for compliance
• Research and recommend new tools as the business scales

Preferred Qualifications

Bonus points for EOS/Traction operations familiarity

Benefits

• Remote Work: Fully remote—work from anywhere
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Balanced schedules that support a healthy work-life balance
• Base pay + commission on qualified appointments and closed transactions
• Clear growth paths into Sales, Client Success, or Leadership roles