Expertise Engineer - Sase

Summary

Join our team as an Extended Expertise Consultant and provide onsite and/or remote deployment and configuration expertise relating to Palo Alto Networks solutions. As a Consultant, you will function as the product's Subject Matter Expert and interact directly with customers' personnel and project teams providing leadership, technical direction, interpretation, and alternatives to our best practice deployment methodology.

Requirements

• Experience with network, security solutions, and technologies leading security solutions in large environments
• Experience with troubleshooting skills related to networking, routing, IP, NAT, IPSEC VPNs and knowledge of how these interact with applications and users
• Experience with installation, configuration and operation of high-end firewall appliances, ideally with Palo Alto Networks products
• Possess one of more of the following industry certifications - CISSP, CCNA, CNSE, JNCIE-SEC, CCSE, CCSM, PCNSE
• Effectively handle multiple projects and work calmly under pressure
• An excellent writer, with strong verbal social skills, with demonstrated ability to communicate to senior leaders, technical peers, and non-technical partners
• Ability to work with the customers security & network teams to build confidence across the business units impacted by the change with the addition Palo Alto Networks
• Experience with IDS/IPS solutions and technologies
• Deep understanding of different security threats, internet protocols, and applications
• Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally our products
• Strong TCP/IP networking skills
• Can effectively handle many different tasks at a time
• Extensive background in internetworking, LAN, and WAN technologies required

Responsibilities

• Migrate customers from legacy firewall technologies to Palo Alto Networks platforms
• Build custom security policies and application signatures, configured for our client’s needs
• Progress and uphold expertise in deploying advanced Palo Alto Networks features and functionality
• Provide after hours and weekend on-call support as needed to support maintenance activities
• Analyze logs and events from the solution to perform initial troubleshooting and issue identification
• Work with our Technical Assistance Center to troubleshoot and diagnose support cases
• Maintain the Company's solution and provide mentorship on code upgrades and best practices
• Ensure client needs are met and deliverables produced on time according to specified project deliverables and scope