Field Service Engineer

Summary

Join Mujin's team of robotics experts and revolutionize industrial automation by designing, commissioning, and troubleshooting complex robotic systems. As a Field Service Engineer, you'll lead projects, mentor junior engineers, and ensure operational excellence.

Requirements

• Minimum of 7 years of progressive experience in robotics engineering, motion control systems, and field service for advanced robotic installations
• Expert proficiency in PLC programming, multi-axis motion systems, embedded hardware design, and servo mechanisms
• Deep understanding of robot programming for six- and seven-axis systems , including end-of-arm tooling solutions and safety integration
• Proficiency in C++, MATLAB, AutoCAD, SolidWorks , and familiarity with advanced automation protocols (Ethernet/IP, MODBUS, RS-232, RS-485)
• Demonstrated success in troubleshooting and maintaining complex electro-mechanical systems
• Strong communication, leadership, and project management skills to lead projects, develop teams, and collaborate with cross-functional stakeholders
• High level of independence and adaptability to fast-paced, challenging environments

Responsibilities

• Advanced System Design and Commissioning
• Oversee and lead the design, setup, and commissioning of complex robotic systems, including multi-axis motion systems, servo mechanisms, industrial robots, robotic cells, controllers, and automation sensors
• Integrate and optimize motion planning algorithms, trajectory generation, and sensor calibration to achieve precise, reliable, and high-performance robot functionality
• Conduct rigorous testing and validation to ensure robotic systems meet both customer and company standards
• Strategic Maintenance and High-Level Troubleshooting
• Lead preventative and corrective maintenance programs for electrical and mechanical components, including electro-mechanical actuators, hydraulic systems, and industrial sensors
• Utilize advanced diagnostics to identify, troubleshoot, and resolve complex issues in real time, ensuring minimal downtime and maximum operational efficiency
• Establish and refine best practices for PLC programming, robotic programming, and system integrations across diverse applications
• Customer and Project Engagement
• Serve as the primary technical contact for customers, managing high-level technical inquiries and providing expert solutions
• Provide training and handover support to customer teams, ensuring comprehensive understanding and optimal use of robotic systems
• Participate in customer presentations, reporting on system performance, technical solutions, and project progress
• Mentorship and Departmental Development
• Mentor and train junior technicians, fostering knowledge-sharing and advancing departmental skillsets in robotic and automation technologies
• Collaborate with senior management to shape department standards, define strategic goals, and introduce new technologies and methodologies
• Cross-Functional and Strategic Collaboration
• Partner with engineering, project management, and operations teams to scope, plan, and execute complex automation projects
• Support continuous improvement initiatives, contributing insights on automation advancements, process optimization, and strategic equipment upgrades

Preferred Qualifications

• Hands-on experience with manufacturing, CNC processes, conveyor systems, and experience managing robotic operations in industrial settings
• Associates degree or greater, in Electrical Engineering, Mechanical Engineering, Robotics, or a closely related field
• Familiarity with industry-standard safety protocols (NEC, NFPA 70E, NFPA79, UL508A)
• Relevant certifications in robotics, industrial automation, or electrical safety