Remote German Speaker Agent

Summary

Join our team at TechBiz Global, a leading recruitment and software development company, as we provide IT recruitment, outstaffing, outsourcing, software development, and consulting services to help our partners achieve their business goals successfully.

Requirements

• Excellent knowledge of German language
• Excellent computer and typing skills
• Strong verbal and written communication abilities
• Ability to manage customer complaints effectively and provide high-quality service
• Punctuality, reliability, and a positive attitude
• Willingness to learn and adapt to different projects and tasks
• Ability to work various hours, including weekends if required
• Ability to work collaboratively with team members and other departments

Responsibilities

• Responding to calls and emails via phone and chat channels according to the content and subject of the calls and emails
• Managing customer complaints effectively and efficiently
• Answering the questions of the created order via IB and e-mail
• Answering questions related to the company
• Participating in training sessions to develop necessary skills and knowledge

Benefits

• Comprehensive Training
• Professional Development
• Supportive Work Environment
• Flexible Work Hours
• Career Progression
• International Experience
• Work-Life Balance
• Performance Bonuses
• Private Health Insurance
• Restaurant Card for Lunch
• Gift Cards for Employees with Children