Remote Head of Studio and Traffic

Summary

Join us as we play our part in making the world a more stable, safer, and fair place. We're seeking a dynamic and experienced Head of Studio & Traffic to lead both the creative process and the effective management of our team’s workflows.

Requirements

• Minimum 4+ years of work experience as a traffic manager in a mostly digital environment
• 2+ years of experience actively involved in setting the creative direction for a large consumer or business-facing brand, driving creative / studio teams
• A qualification in digital marketing, creative writing, journalism or a related field
• Excellent written communication skills, an understanding of persuasive selling and near-perfect verbal communication skills
• Experience using project management software and capacity analysis to improve team output whilst building in quality assurance and checklists for completeness
• Practical experience with briefing content to a creative studio of copywriters and designers to pull pieces together, including contracting 3rd parties where required
• Strong knowledge of digital marketing and its key success metrics
• Working knowledge of Google Analytics and popular email marketing platforms and solutions like Sendgrid, Intercom or Klaviyo
• A track record of exceeding targets and strong Marketing career ambition
• A highly organised and structured individual who can function in the eye of the storm and bring calm to a high-paced work environment
• Detailed understanding of Social Media Marketing, Comms and PR

Responsibilities

• Lead the creative studio, managing both the creative vision and the operational flow of work, ensuring a balance between quality and efficiency
• Direct and oversee the team’s workflow, effectively “trafficking” tasks to manage resources and ensure that projects are completed on time and to high standards
• Develop and implement SOPs, tools, and processes that streamline creative operations and drive efficiency across the Product & Performance Marketing teams
• Act as the main point of contact for receiving briefs from external partners, internal marketing, and other cross-functional teams, ensuring clarity and setting expectations for deliverables
• Maintain a high level of creative quality while driving operational consistency—overseeing the production and delivery of assets for partner marketing programs locally and internationally
• Measure and report on the productivity and performance of the creative team, using insights to enhance team effectiveness and the quality of outputs
• Collaborate closely with designers, copywriters, and other creative professionals to ensure alignment with partner guidelines and creative standards
• Balance the demands of creative excellence with operational effectiveness, ensuring all deliverables meet brand standards and are produced within set deadlines
• Maintain and optimize core marketing processes, updating documentation, and ensuring all creative procedures are aligned and streamlined
• Provide exceptional project management and prioritisation skills to keep projects on track, while introducing software tools to enhance collaboration and productivity
• Lead ongoing optimisation efforts for our website, paid media, and social media, ensuring that all creative assets are engaging and strategically deployed

Preferred Qualifications

• 6+ years of traffic management experience, coordinating digital assets and campaign collateral at scale in a high-profile marketing or advertising agency
• A portfolio demonstrating excellent copywriting skills, design skills and / or video production skills to support high volumes of content production to high standards
• Experience implementing new or repurposing existing project management software to create significant improvements in workload and pipeline efficiency
• Technical platform abilities around social media scheduling tools, email marketing platforms and tracking & measuring tools (Google Analytics, Google Tag Manager)

Benefits

• Flexible & remote working: We are a remote-friendly organisation and offer flexible work options
• Generous annual leave, life cover and medical benefits: We provide 20 annual leave days as part of our leave policy along with two half-days that can be taken at your discretion
• Learn new tech skills: You can do 1 free bootcamp per employee per year with a 50% family discount
• Join the heart of tech in Africa, the US, and Europe: You'll work with the best of the best in edtech and developer education. Join one of the most ambitious and highest-performing tech companies in the space, with a founding team that draws their former experience from companies such as Google, Amazon, GetSmarter/2U, and Yoco
• Life-changing work: Solve real problems that make education and tech careers accessible to those who need it most: you're allowed to brag about it