Remote Implementation Consultant

Summary

Join Pulsora, the Enterprise Sustainability Platform, as an early member of their Solutions Consulting team to lead enterprise implementations across EMEA and DACH regions, perform sales engineering, and collaborate with customers to provide valuable design insights.

Requirements

• Previous experience in an implementation or technical consultant role; SaaS enterprise software experience highly preferred, ideally with implementing a startup / emerging SaaS platform
• Possess the following technical skills and experience
• Knowledge of DBMS, SQL
• Knowledge of Analytics systems such as PowerBI, Tableau, Superset
• Exposure to workflow based systems
• Proven track record of success in leading customers through software implementation and solutions configuration projects
• Familiarity with carbon emissions data and/or reporting through standards such as the Carbon Disclosure Project (CDP) , SASB, GRI or others is highly desirable
• Thrive on juggling projects, multitasking, and working with offshore teams primarily in India
• Must be highly self-motivated, nimble, with a ‘can-do’ attitude; you excel working in a startup and remote environment
• German language proficiency - verbal and written
• You have experience
• 3-10 years of work experience in technical solutions
• Bachelor’s in computer science, engineering, information systems or equivalent

Responsibilities

• Lead complicated enterprise implementations of the Pulsora platform with new customers in the EMEA region and beyond
• Analyze our customer’s needs and services to design and implement solutions that would maximize productivity and enhance the quality of deliverables
• Manage escalations, and be the professional services expert in the EMEA region
• Provide guidance relating to platform configuration and process improvement
• Develop expertise of our product to credibly answer business questions for our prospects and customers; demonstrate how to get the most from our product
• Lead product demonstrations to prospects and customers as needed while working proactively with internal systems engineers, technical architects, and product owners to strategize on opportunities, cross-train, and transfer knowledge
• Collaborate with Account Executives to hand-off work products for user adoption
• Hands-on creation and delivery of POC's and pilots, in conjunction with the Engineering team. This will include understanding business requirements, data modeling, validations, integrations, ETL, analytics and workflow

Benefits

Hybrid-friendly work environment, in office 2-3 times per week (for those in New York, San Francisco Bay Area, and Munich)