Remote Implementation Coordinator

THE ORGANIZATION

Founded at the University of Michigan Medical School, TRAILS ( Transforming Research into Action to Improve the Lives of Students) is among the most innovative and rapidly-growing school-based mental health solutions in the country. Today, our growing team is working toward the TRAILS mission of transforming the landscape of youth mental health care delivery by equipping school staff with the training and resources they need to provide evidence-based and culturally responsible programming to their students.

To date, TRAILS has brought essential skills and resources to more than 14,000 teachers, administrators, and school mental health professionals. Our best-in-class program materials are built specifically for the school setting, and our unique training model is driven by research from the field of implementation science. Our website and library of materials are utilized by educators and clinicians across the United States and in more than 100 countries around the world. While our impact today is greatest in our home state of Michigan, TRAILS is expanding nationally with strong support from education and health sector leaders, public offices, and state policymakers.

As we work to respond to massive demand for TRAILS programming from schools and districts throughout the United States, our team is guided by a core commitment to equity: The TRAILS growth strategy identifies Title I designated schools as our broadest target population, and we aim specifically to impact students who experience high risk for poor mental health outcomes and disproportionate barriers to quality care. As we grow our team, we seek candidates who share our commitment to equity in health and healthcare access, who practice cultural humility, and who thrive in and contribute to an inclusive working environment.

THE ROLE

The Implementation Coordinator assists with two concurrent strategic initiatives (Michigan Expansion and Implementation Innovation initiates) that are cross-functional and time bound by providing project and administrative support to the leads of these initiatives via streamlining processes, supporting data management functions, maintaining and updating excellent records, supporting daily operations, and assisting with administrative tasks. The coordinator plays a key role in fostering alignment across these initiatives and provides clear, consistent communication within and across dynamic teams.

At this time, TRAILS Strategic Initiatives are defined as projects that are backed by specific time limited legislative funding. As such, the role is considered to be limited term employment that will not go beyond December 2026. The position is considered a TRAILS team member and will receive full benefits during employment. If a regular, long-term role of interest to the team member becomes available at any point, the team member will be encouraged to apply.

THE RESPONSIBILITIES

Project Coordination (50%)

• Assist project leads with streamlined communication around project plans, including timelines, milestones, and deliverables for the assigned time-bound strategic initiatives.

• Support project leads with regular project meetings, documentation, status updates, and presentations and/or reports, as needed.

• Update and monitor related Monday.com boards for strategic initiatives and identify project risks and/or timeline delays and escalate to project leads.

• Coordinate project activities and gather or compile project resources and information.

• Ensure effective communication and collaboration among various cross-functional teams working on strategic initiatives.

Data Management Support (25%)

• Monitor various progress metrics for the implementation team utilizing project management software to generate data-driven insights and support communications regarding team progress.

• Compile existing data from various sources into streamlined and digestible points to best disseminate information amongst the implementation team and external partners.

• Perform basic data analysis, cleaning, and storage functions to align implementation team information with broader evaluation team data practices.

• Support data integrity and security best practices and escalate any data-related issues promptly.

Administrative Support (15%)

• Provide administrative assistance to the project team, including scheduling meetings, preparing agendas, and handling correspondence.

• Manage project-related documentation, including contracts, invoices, and procurement requests.

• Assist in preparing and processing project-related reports and documentation for internal and external collaborators.

• Maintain an organized system for internal and external facing resources for the project team, ensuring materials stay organized and up to date.

Team Responsibilities (10%)

• Attend all staff meetings and retreats, workgroups and other relevant TRAILS meetings as necessary.

• Support TRAILS team with all hands on deck events as needed and other team initiatives.

THE PERSON

Our experience suggests that the following types of professional experiences lend themselves well to this work:

• 2+ years of experience in a program coordination/support role.

• 2+ years of experience providing administrative support to a team.

• Demonstrated experience organizing data, developing reports, and maintaining databases.

• Demonstrated experience effectively communicating across teams via written and oral communications.

• Demonstrated experience working in a dynamic and growing work environment with competing demands.

• Willingness to travel 4-6 times per year for conferences, team events, and all-hands-on deck initiatives.

Our experience suggests that the following types of skills lend themselves well to this work:

• Exceptional organization and task management skills.

• Strong attention to detail coupled with the ability to communicate effectively.

• Demonstrated ability to work independently and also function collaboratively in a team environment.

• Familiarity with data collection platforms (e.g. Google Forms and Qualtrics) and data management and analysis concepts.

• Demonstrated software proficiency (e.g., Google Suite, Airtable, Salesforce, Monday.com, Microsoft Office).

• Demonstrated commitment to diversity, equity, and inclusion.

• Competency with virtual and asynchronous communication tools is preferred.

EDUCATION

Our experience suggests the following certifications and degree(s) lend themselves well to this work:

• Bachelor’s degree in a related area of study.

• Applicable experience and competencies may be considered in lieu of formal education.

COMPENSATION

The hourly wage range for this role is $34.70 - $36.43.

TRAILS offers a comprehensive benefits package including medical, dental, and vision as well as a 403B with a safe harbor match and short and long term disability. We offer a generous holiday and paid time off package.

APPLICATION NOTES

• We are only considering applicants who are legally authorized to work in the United States.

• Our job descriptions reflect TRAILS’ assignment of essential functions and qualifications of the role. Nothing herein restricts management’s right to assign, reassign or eliminate duties and responsibilities to this role at any time.

• Please note that TRAILS employees may be required to undergo a background check. Findings do not automatically exclude candidates from the hiring process, but will be taken into consideration.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION

Addressing inequities in access to evidence-based mental health care is intrinsic to the TRAILS mission. The intentionality behind this approach is woven into everything we do at TRAILS, resulting in a staff-wide commitment to diversity, equity and inclusion for all facets of our program. If this commitment is something to which you could positively contribute, we encourage you to apply, particularly if your voice represents a historically excluded perspective.

TRAILS is an “at-will” and equal opportunity employer. Applicants and employees shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, mental or physical disability, sexual orientation, gender (including pregnancy and gender expression) identity, color, marital status, veteran status, medical condition, or any other classification protected by federal, state, or local law or ordinance.