Inside Sales - Reactivation Specialist

Summary

Join ZipRecruiter, a leading online employment marketplace, and become a Reactivation Specialist! This role focuses on retaining customers by addressing concerns and working to reactivate canceled accounts. You will make 60+ phone calls daily to assigned leads, running call and email campaigns to re-engage decision-makers. The position requires exceeding monthly reactivation quotas and demonstrating strong sales, communication, and organizational skills. A hybrid work environment is offered, primarily remote for US-based positions. The base pay is $14.43/hr, with additional compensation possibilities.

Requirements

• Track record of meeting, exceeding goals, quotas
• High need for achievement and competition, loves to compete and win
• Enthusiastic, optimistic and certain of victory, unfazed by rejection
• Coachable, listens to and implements advice from manager
• Strong organization and time management skills
• Easily builds rapport and establishes relationships with prospects
• Listens patiently, will probe and clarify to get a real sense of customer's needs
• Resourceful, goes over, under, around and through obstacles to achieve success
• Must be located in the Phoenix, AZ metro area

Responsibilities

• Hit or exceed your monthly reactivation quota
• Making 60+ phone calls (12+ conversations) per day to assigned leads
• Run call and email campaigns to reactivate accounts

Preferred Qualifications

• B2B, B2C sales experience preferred
• Bachelor Degree preferred but not required

Benefits

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued