Remote Integration Services Manager

Company Overview:

Cohere Health is a fast-growing clinical intelligence company that’s improving lives at scale by promoting the best patient-specific care options, using leading edge AI combined with deep clinical expertise. In only four years our solutions have been adopted by health insurance plans covering over 15 million people, while our revenues and company size have quadrupled.  That growth combined with capital raises totaling $106M positions us extremely well for continued success. Our awards include: 2023 and 2024 BuiltIn Best Place to Work, Top 5 LinkedIn™ Startup, TripleTree iAward, multiple KLAS Research Points of Light, along with recognition on Fierce Healthcare’s Fierce 15 and CB Insights’ Digital Health 150 lists.

Opportunity Overview:

As the manager of the Data and Systems Integration Team you will be responsible for coordinating the day to day activities of the team responsible for real time and batch exchanges of information between the Cohere Health SaaS platform and its clients and those third-party vendors serving them. This work spans the complete implementation lifecycle of all data feeds, interfaces and any other integrations required by our customers as part of the rollout and subsequent operation of Cohere solutions.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do:

• Manage workload across clients, assess risk, prioritize tasks, and delegate assignments, for timely and cost-effective results
• Ensure the quality of all integration and  interface analysis, technical documentation, test plans, configuration and delivery
• Ensure that operating procedures, interface standards, and interface documentation standards are consistently followed
• Conduct periodic audits according to a defined audit sequence, and oversee their implementation
• Define the scope and level of detail for the for any project the team is responsible for
• Communicate with clients inquiries to discuss complex data interface requirements, manage client involvement
• Serve as direct manager for and mentor members of the team, actively contributing to their professional growth and success
• Facilitate a shared understanding across teams and departments about how integration functionality in the product can be configured
• Consult with internal team members on complex or critical client requests; address complex technical requirements, set expectations, manage client involvement in data interface review and analysis
• Work with third-party vendors and partners to ensure any tools or services used to support data integration and interface implementation efforts

Your background & requirements:

• Bachelor’s degree in computer science or related field
• 5+ years of experience managing teams responsible for integrating healthcare (e.g. Utilization Management, Case Management, Claims, EMR/EHR) systems
• Experience with prior authorization, utilization management, claim management desired
• Experience with project management
• Experience creating and managing complex data sets
• Experience with data exchange/transformation and/or integration/interoperability analysis and implementation
• Experience creating and maintaining reports using BI and other analytics tools
• Knowledge of version control systems
• Knowledge of integration tools
• Analytical thinking
• Work effectively with team members, employees and customers
• Self-starter, able to work independently, able to succeed in a fast-paced, high intensity start-up environment
• Structured way of working
• Strong problem-solving skills
• High attention to detail

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

The salary range for this position is $140,000 to $160,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

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