Remote IT Business Growth Specialist

As our team continues to grow, we are excited to announce a new opening for a Business Growth Specialist in our Business Growth department! ✨ This is an exciting opportunity for someone with a strong background in Account Management, Project Management, or Service Delivery who’s looking to take on a key role in driving business development forward.

By joining us as a Business Growth Specialist, you will play an essential role in the continued success of our department, bringing new clients to the company and enhancing our business growth efforts. If you’re passionate about building relationships and have the skills we’re looking for, we’d love to hear from you!

What You Will Do:

• Research and identify new customer opportunities across various platforms.
• Lead meetings with clients to understand their needs and align them with our services.
• Manage email correspondence with prospects, ensuring professional and timely follow-up.
• Partner with clients to define their strategic objectives and hiring needs.
• Assist in drafting commercial proposals and help develop sales opportunities.
• Collaborate with internal teams to optimize the sales process and ensure smooth operations.
• Provide bi-weekly sales lead generation reports, ensuring accuracy and clarity.
• Gather feedback from key stakeholders to inform customer needs and trends.
• Contribute to a collaborative, team-oriented environment while also working independently on assigned tasks.

What You Need:

• At least 2 years of experience in Account Management, Service Delivery, or Project Management.
• Fluency in written and spoken English (C1 level minimum).
• Excellent communication skills.
• Strong organizational skills with a focus on meeting deadlines and goals.
• Ability to handle stress, assertively communicate, and accept feedback.
• Positive attitude: Optimistic approach, always seeking solutions and focusing on progress.
• Ability to work effectively in a team and independently.
• Quick learner, comfortable in new environments.
• Creative thinking, ability to think outside the box and take proactive approaches.

Would be a plus:

• Bachelor’s degree in Business Communications or a related field.
• Understanding of helpdesk, CRM market.
• Previous experience in a B2B environment.
• Good sense of humor 🙂

Benefits and Perks:

• Fully remote;
• Compensation in USD;
• Flexible working hours ( 12:00 to 21:00, or 13:00 to 22:00 CET time).
• Lots of interesting tasks and communication with the team;
• Bright corporate events;
• Creative team of professionals;
• Adequate, friendly management and no bureaucracy.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

\* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.