Remote IT Systems Administrator

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PaxeraHealth

💵 $40k-$60k
📍Remote - Egypt

Job highlights

Summary

Join our team as a skilled IT Support Specialist to provide first-level support, perform routine maintenance, and manage network servers. The ideal candidate will have a BC. S in Computer Science, 3-5 years of experience, and strong knowledge of cloud computing platforms.

Requirements

  • BC. S in Computer Science or a related discipline
  • Experience:3-5 Years’ experience
  • Familiar with applications and software
  • Excellent communication skills
  • Multitasking
  • Excellent user of MS office applications
  • Knowledge in networking (VPN, virtualization, and firewall) “Mandatory”
  • Knowledge in switches and routers “Mandatory”
  • Knowledge in servers and storage (Dell, HP, IBM …. etc)
  • Knowledge in VMware
  • CCNA & MCSE knowledge
  • Strong knowledge of cloud computing platforms, such as AWS, Azure, or Google Cloud

Responsibilities

  • Provide immediate first level support; Whether via phone or remote access including to problem resolution for software/hardware
  • Routine maintenance of the HW and SW according to agreed plans
  • Perform minor software and minor hardware repairs
  • Diagnosing errors, troubleshoot & maintain network connections or any other computer systems
  • Maintain inventory of all IT equipment
  • Handle all documentation for hardware and software, maintenance and problem resolutions
  • Properly escalate unresolved queries to the next level of support or external consultant
  • Manage PC setup and deployment for new employees using standard hardware, images and software
  • Maintain network servers such as file servers, AD, Print server....etc
  • Support LANs, WANs, network segments, Internet, and intranet systems
  • Manage and maintain the cloud service (AWS and GSP)

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