Remote Manager, Project Management

Summary

Join MongoDB as a Manager, Project Management and help take our business to the next level of scale and excellence in delivery and governance. You will have an abundant opportunity to meaningfully impact the growth of our business by developing and growing a high-performance team of technical project managers.

Requirements

• 10+ years of relevant professional experience in project and/or delivery management; university degree preferred
• Agile mindset with an understanding of SCRUM & Kanban processes
• Successful track record leading, managing and growing a team
• Demonstrated ability to manage delivery escalations, focused on increasing customer and internal stakeholder satisfaction
• Considerable experience with relationship building with internal and external stakeholders
• Excellent analytical skills with an appreciation for rigor and objectivity
• Familiarity with enterprise-scale customers, project management methodologies and deployment/operational considerations
• Extensive experience in collaborating with business owners to determine needs for addressing their growth and potential

Responsibilities

• Be responsible for successful execution of the territory project portfolio with the focus on customer success and MongoDB growth
• Provide oversight for the regional project portfolio
• Be responsible for continuous professional development of a geographically distributed project delivery team, building ever-improving professional services professionals
• Set up individual, sustainable development plans based on the skills assessment
• Collaborate with other functions across the company, contribute to global Professional Services business strategies, development and execution
• Maintain excellent CSAT
• Be willing to  "roll-up sleeves" and contribute to execution and improvements across the business as needed
• Aggressively maintain a robust recruiting pipeline, attracting the highest quality talent in the industry to support excellence and rapid growth

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• 401(k) plan
• Mental health counseling
• Access to transgender-inclusive health insurance coverage
• Health benefits offerings