Remote Mortgage Adviser

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Moneybox

πŸ“Remote - Worldwide

Job highlights

Summary

Join our team as a Mortgage Broker and help customers go from saving for their deposit to owning their dream home. As a critical part of Moneybox, you'll provide professional mortgage advice, meet challenging targets, and improve the customer experience.

Requirements

  • You are driven and ambitious, looking to build your career at an exciting, fast growing company
  • You are both sales and customer service driven
  • You have experience with advising from a panel of lenders
  • You are passionate about improving the home-buying experience for first time buyers
  • You have a high level of empathy and go above and beyond for customers
  • You have excellent verbal and written communication skills
  • You are flexible to work evening and weekend shifts
  • You will have 5+ years provable experience within a mortgage broker role
  • You will have a comprehensive knowledge of the mortgage industry and be used to meeting sales targets
  • You will be CeMAP qualified and hold Competent Adviser Status
  • The ability to apply risk management policies and procedures

Responsibilities

  • Provide professional and personalised mortgage advice to Moneybox customers
  • Consistently meet challenging monthly targets for Mortgage Applications
  • Refer high quality protection leads to our protection team to ensure that our customers are fully protected
  • Guide customers through the mortgage application process and help them from their first step to their doorstep!
  • Continuously look for ways to improve the customer experience
  • Work with other teams, such as our Home-buying Qualifiers, Administrators and Case Managers, to ensure smooth handovers and a seamless customer journey
  • Meet quality assurance, service and risk targets in a regulated environment

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