Remote Network Support Technician

Summary

Join our team as a Network Support Technician and contribute to the success of our mission-critical US Government programs. As a key member of our Network Installation Team, you will perform installation, configuration, and support of local area networks, wide area networks, and other data communications systems.

Requirements

• Bachelor’s degree with 5 or more years experience in IT fields
• Associate’s degree with 7 or more years experience in IT fields
• Military / Tech School with 10 or more years experience in IT fields
• Minimum seven (7) years of progressive Information Technology (IT) experience including at least five (3) projects in the following technical areas
• Support the installation, retrofit, upgrade of DoD Modernization of Enterprise Terminals (MET), Electronics Equipment Buildings (EEBs), and/or Restoral Terminals (RTs)
• Working with the SIPRNet, NIPRNet, DISN, LandWarNet, DREN and/or Digital Visual Information Systems / Video Teleconferencing / Audio – Visual Systems
• Tier I and II network communications hardware troubleshooting
• Installing, upgrading, and/or deinstallation/decommissioning of equipment racks, data cabling, conduits, and power cabling/connections

Responsibilities

• Performs Installation/Deinstallation, Configuration, and Support of an organization’s local area network (LAN), wide area network (WAN), Satellite Communications (SATCOM), Intranet and Internet, WiFi, and other data communications systems or a segment of a network system
• Maintains network hardware and software, monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques
• May interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance
• May assist with installation of terminals and associated hardware
• May provide network server support

Benefits

• Best-in-class matching 401K program
• Comprehensive Cigna healthcare plan
• Competitive employer contribution to a health savings account
• Vision and dental plans
• Life insurance
• Short- and long-term disability
• Personal leave